Is your Lenovo laptop not turning on? No problem. Try using these quick, simple yet absolutely useful tips in this article below on how to fix a Lenovo laptop that won’t turn on.
You may resolve the problem by yourself before bringing it to the store. The given tutorial will help you identify the potential hazards or troubleshooting power issues that can be the main reasons for your mess.
However, before we move straight to the solutions, let’s take a short time to define the main reasons that make your Lenovo laptop suddenly not work as normal as it does. This is actually a very important step to do in order to prevent any similar potential issues in the future.
Step 1: Detect the problems
The battery: The main problem that leads to the temporary shutdown of your laptop may come from the battery. You either don't provide enough external power to wake up the system or do something that damages the battery which makes it not cooperate with your Lenovo laptop.
The voltage related issue: Another source for this issue is the inappropriate working status of AC adapter due to the physical damage, which can affect the voltage supply; therefore, affect the overall performance of the system.
The operation System related issue: The problem relating to the appropriate shutting down action in the operating system, the BIOS, Registry or any sensitive areas of the laptop that may damage your system in some or the other way.
In most of the cases, your machine will shows one of these following signals:
The laptop has got the power to turn on but you see no light or no sight of life.
- You can actually see the power light but the laptop is not starting on the screen.
- Your laptop is starting, the motherboard and the fans are working but it turns off right away.
- Your laptop starts up and gets stuck loading or restarting over and over again.
- You can hear it’s starting but the screen stays black or very dim.
If your computer meets these following problems, just be cool and try the tips recommended in the Solutions:
Most of the time, when your Lenovo laptop happens to be in these situations, you need to call the Lenovo Support team for immediate advice. That could take time and effort to see where the main actual problems are, try using these tips to quickly solve the issue before you call for help.
Step 2: Solutions
When your system doesn’t turn on as expected, it can be either the power or the display related. The fastest way to find out what the problem is to make sure your system is getting power.
- Check on the AC power adapter, the cable, the wire, the power outlet… for any physical damages or abnormal working status.
You must do this step on all devices while they are not connecting to any electricity source. Disconnect all the devices from each other and do the checking on the outside to look for physical damages or unappropriated fixing status. If there is any broken part found, you need to replace or go to the store to fix it. If not, let’s move on to the next steps.
Remember that any physical damages need to be reported to Lenovo Support.
- Check on the laptop for any physical damages.
Again with the laptop, you need to make sure it is still in a completely fine status on both the physical and apparence sides. Do the checking thoroughly on the outside of the laptop in areas such as the screen, the keyboard, the battery and all of the external ports. If everything is fine, let’s go to the next steps.
- Check if the laptop is in the overheating issue
Every laptop is designed with an internal protection system. It protects itself by shutting down once the system is overheated. Until the machine gets back to its normal temperature, it will not turn on as you power it up. To solve this, you have to wait for it to cool down.
- Make sure all the equipment and devices are firmly attached to each other and to the laptop.
One of the main reasons that cause the interrupting electric power access is because of the loose attachment between the cables and devices. Therefore, make sure that you plug them into each other in the right way.
Plug the AC power adapter into the computer and a power outlet. The light turns on means the power outlet is finely working.
If the light does not turn on, you need to check the outlet and the AC power. To make sure that the outlet is working properly, plug another device into it and see if that device is active or not.
If there is no problem with the cable, the AC power, the outlet or everything else, and they are all well attached to each other, then the main issue in this case must come from inside your laptop. The next step you need to do is performing a power drain on the laptop.
- Perform a power drain on the laptop. (on laptops that have removable batteries and the unremovable ones).
Case No. 1:
If the machine powers up while it is plugged in, then the battery has drained out completely and you need to let it recharge for some time in order to get enough energy to live up again. If the battery does not seem to be charging correctly, then you have to contact Lenovo Support for advice.
Case No. 2:
If the laptop does not power on while plugged in, you can perform the power drain your computer.
Before doing that, unplug the power cable and disconnect all devices.
With a Lenovo laptop without a removable battery
If your laptop does not have a removable battery, you need to look for an emergency reset pinhole button, also called Novo button, on the bottom cover or in the external battery slot.
To perform the power drain on a laptop without a removable battery, insert a straightened paper clip into the emergency reset pinhole to press the button and temporarily disconnect the internal battery.
Actually, not all Lenovo laptops have the emergency reset button or Novo button on the bottom, some have it located on one side of the machine.
If you can power on the laptop using the Novo button, the issue is probably with the power button and you should contact Lenovo Support right away.
With a Lenovo laptop that has removable battery
First is to do a hard reboot, if your laptop has a removable battery, remove it. Then we can perform a power drain on your laptop.
After unplugging your charger out of the computer and removing the battery, press and hold down the power button for 1 minute to drain out any static that has built up in various components in your laptop. This can also drain all power from the system and solve the issue.
After 1 minute, put back your battery and plug back in your charger. If the machine turns on, a static build up is the only issue.
If your laptop is not working, then unplug your charger again, remove the battery again and hold down the power button for another 1 minute. After 1 minute, plug in only your charger and leave the battery out of the laptop and see if it would turn on or not.
If it turns on, then the battery is the issue. Replacing the battery may help to solve the problem.
If it is still not working, you need to repeat the performance but this time, after 1 minute, you leave the charger out and attach only the battery to the machine. If it turns on, then the charger is the actual problem. Replacing the charger can help to fix the issue.
If the computer is still not working with the AC adapter connected, you can try using another AC adapter that has the same voltage to see if the AC adapter could be the problem or not.
Trying again with the RAMs by removing them all for at least 10 seconds and then booting them up again, remember to make sure that everything is attached properly to each other.
If it is not the issue, try connecting your computer to an external monitor and see if it gets any display on it.
From this step, if everything is not the main cause, you could finally confirm that the motherboard is the problem. And you need to bring it to Lenovo Support to fix it.
- Contact the Lenovo Support.
After all, the Lenovo Support team is your best choice for professional advice and support. Report to the team anything that you have done when coming to the store or contact them on the phone, that will surely help a lot in fixing your computer.
All the methods mentioned above are all verified and confirmed by the Lenovo Support team. You can follow our instruction to live up your computer safely. There are also more articles that relate to the computer-fixing issue with plenty of helpful guides. We hope you find this article useful. Feel free to share it to those who need it.